Developing your assertiveness skills as a manager is crucial. Not only in terms of being able to maintain
performance and quality standards in the workplace, but also in terms of having a wider influence and impact in your
organisation.
There will be occasions when reasonable standards might not
be met by staff, and you will need to address these situations in an assertive manner. There will be occasions when more senior
management or customers seek to place unreasonable expectations upon your group, and these situations will need to be
dealt with assertively.
There will be times when peers or colleagues over-step your boundaries, and these must
be dealt with in an assertive manner.
Firm, friendly and fair is not always an easy balance to maintain.
There are some managers who are either too aggressive in pursuit of their goals , and other managers who
are overly accomodating and who seek to avoid conflict almost at any cost..
You can return
to the home page and view some training courses that we offer, by clicking here Management Training Courses
If assertiveness training is something you are considering, then take a look at the new personal development e-workbook, titled "Seven Keys To Becoming More Assertive"
You can gain the direction and insights you need to immediately start taking more control of
your life.
e-workbook "Seven Keys To Becoming More
Assertive"
Key # 1.
Understand the nature of assertive, aggressive, and accommodating behaviour
Key # 2. Know your rights – so you recognise when to stand up for them
Key # 3. Nurture self-esteem and feel you deserve to be treated with respect
Key # 4. Challenge pessimistic thinking and refute
ears that hold you back
Key # 5. Resolve to no longer put up
with “stuff” you tolerated in the past
Key # 6. How to assertively deal with conflict
Key # 7. Learn how to say No
Priced at only $9.70 To order, click Assertiveness Training
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